About us
When people come together, something good happens.
We learn from each other. We strengthen each other. We grow.
But it doesn't just happen.
Who we are
Masters of meeting online.
MeetingMasters is a full-service agency for online gatherings that matter. Since 2020 we've been bringing something new to meetings, events and working from home — a young, specialised agency built on twenty years of experience in strategy and participation.
What drives us
It all comes down to connection.
We believe human contact is the basis of all growth and development. From that starting point we work to make organisations more resilient and to enrich the culture that binds them.
Our manifesto
This is what we stand for.
Our manifesto was made in 2021 with and by MeetingMasters: our conviction about why coming together matters. And it still holds.
Download the manifesto (PDF)“We are keepers of the human perspective: guardians of engagement, of easy access and of genuine contact.”
The people
People make meetings.
MeetingMasters has a small, experienced back office, a wide network of partners and a solid pool of well-trained Masters. We never stop developing. Together we make more of meetings.
Founder
Emilie van Rappard
As an experienced brand and participation strategist, Emilie van Rappard helps groups in the Netherlands and abroad find new directions together. Working from the principles of Genuine Contact and the methodology of Liberating Structures, she looks for the connection between people and organisations. On site and online. In 2020 she founded MeetingMasters Online.
Connect on LinkedIn →
The team
The Meeting Masters
Meeting Masters are there to make contact possible. The Meeting Masters are students, selected for initiative, a welcoming manner and an interest in the digital world. They're strong communicators, analytical, good at explaining things and speak several languages. Every Meeting Master is trained at the MeetingMasters Academy.
Follow us on LinkedIn →Our roles
What we do — beforehand and on the day itself.
From strategy to concept. From online meeting support to evaluation and next steps. We aim for the fullest possible engagement, because that's what produces the best results — and we're careful with everyone's energy, time and budget.
Before the gathering
From the question behind the question to a space that's ready.
Strategy
What is the context of the gathering, and what does it have to deliver — in content and in the relationships? We work that out with you from the start.
Concept
How far can we surprise people? We advise on the set-up, the formats and the choice of platform, and devise concepts that draw out interaction and give ideas direction.
Form
The form sets the atmosphere, and with it the interaction. So we design what a gathering looks like too — in SpatialChat that's decisive.
Build
From waiting room to exit we build the whole space, so that participants find their own way through the programme.
Project management
From intake to evaluation. On time, on budget and — just as important — within the comfort zone of everyone taking part.
During the gathering
Depending on the gathering we bring in the right roles — for a smooth session, real interaction and participants who feel at ease.
Facilitator
Guides the programme and the formats, for good interaction and a smooth session.
Moderator
Keeps the conversation on track, watches the time and gives people the floor.
Online host
Receives and welcomes participants and keeps the digital space hospitable.
Live host
Presents, and keeps the pace and the energy up in the broadcast.
Tech host
Runs the technology: platform, screen sharing, break-outs, video and sound.
In-meeting support
Picks up participants' questions and glitches straight away, so that nobody gets stuck.
The strength of a gathering sits in what follows: thought through beforehand, discussed during, followed up afterwards — with recordings, write-ups and a conversation about where to go next.
We make gatherings — together with our clients
Frequently asked questions about MeetingMasters
What does MeetingMasters do?
MeetingMasters is a full-service agency of online meeting professionals. Since 2020 we have designed and hosted online, hybrid and in-person gatherings — from meetings and events to virtual offices — built around real interaction and genuine contact.
What are online meeting professionals?
Online meeting professionals design, organise and host online gatherings. At MeetingMasters we don't start with the technology but with the purpose and the participants. Only then do we choose the right format, the guidance and the platform.
How long has MeetingMasters existed?
MeetingMasters Online was founded in 2020 and is built on more than twenty years of experience in strategy and participation.
What makes MeetingMasters different?
Human-centred by design: we design from what people need to experience, learn, discuss or decide. Strategy and delivery under one roof, and always the person at the centre — technology is a means for us, not an end.
Can large and complex gatherings be interactive too?
Yes. Meetings are above all a human challenge. We design for interaction, and you can rely on the knowledge, the professional guidance and the technical support of the Meeting Masters. In gatherings like these in particular, good preparation and live support make the difference.
How do you prepare an online gathering?
Good preparation is crucial. We plan and specify everything to the minute, because being properly prepared is exactly what lets you leave the plan behind when you need to.
More answers?Fewer answers
Are good online meetings about technology?
No. Digital or hybrid: good meetings aren't about technology but about contact and engagement. And that starts with the design and the concept of the gathering, not with the delivery.
What happens if a gathering doesn't go to plan?
When things take a turn, it comes down to a clear grasp of the goals, knowledge of video platforms and switching quickly and sensibly. Our Meeting Masters are trained to guide participants and organisers and take the weight off them throughout, planned and unplanned alike. That brings calm, focus and a far more pleasant atmosphere.
Which platforms do you work with?
Zoom, Zoom Events, Microsoft Teams and SpatialChat (our platform of choice), among others. Which platform fits best follows from the purpose of the gathering and the experience you want participants to have.
Who founded MeetingMasters?
Emilie van Rappard, an experienced brand and participation strategist. She worked at KLM for many years, then independently through the consultancy ismu, and founded MeetingMasters Online in 2020.
Who are the Meeting Masters?
The Meeting Masters are students, selected for initiative, a welcoming manner and an interest in the digital world. They're strong communicators, analytical, good at explaining things and speak several languages. Every Meeting Master is trained at the MeetingMasters Academy.
How do I get started with MeetingMasters?
Every project starts with an intake in which we go through the purpose and the context of a gathering. We always make a proposal built around your case — ask for advice with no strings attached and we'll gladly think it through with you.
Next step
Online, but not as you know it.
Orientation
See what we do
From strategy day to online team building — see which event formats fit what you're after.
View all events →Interested
Feel the difference
20 minutes to see how a platform like SpatialChat does something Zoom and Teams don't.
Book a tour →Ready to go
Book a conversation — we'll think it through with you
No obligation. We look straight away at your situation, your group and what it needs.
Book a conversation →