Running an online sounding board
For sharp input, support you have actually tested and a conversation that gets you further.
An active format
An online sounding board gives more back when the conversation is properly designed.
A sounding board session is a valuable way to gather input, test support and keep relationships going. We design and facilitate online sounding boards with room for a proper conversation, so that the sounding board really does what it is for.
Testing for support
An online sounding board makes it easy to pick up feedback from members, residents, customers or stakeholders.
Everyone seen and heard
With small conversations, clear roles and active moderation it isn't only the fastest or loudest voice that comes through.
Insights you can use straight away
Signals, questions and advice are captured digitally. That makes the results quickly available for policy, communication or next steps.
In practice
Three examples. Years of experience.
Policy programmeInvolving stakeholders early
A programme wants to test how a new direction is received. We design an online sounding board with thematic break-outs where different stakeholders can give their input.
Membership bodyA dialogue with a heartbeat
For an association we build a recurring online format in which members share signals, concerns and ideas. Supported by good communication, both turnout and engagement rise over time.
Project teamTesting support with external partners
A project lead wants input on plans without bringing everyone together in person. In an online session partners respond to the point and stay involved at every stage of the project.
Preparation is everything
Who it's for
Policymakers, directors, project leads with external stakeholders
Group size
8-250 participants
What a successful running an online sounding board needs.
01
A clear question for the board
What exactly are you asking feedback on? The sharper the question, the more useful the answers.
02
The right composition
The value of a sounding board lies in the perspectives at the table. We advise on group size, spread and how the conversations are divided.
03
A fixed structure and feedback loop
Participants stay involved when they see their input being used. So reporting back is part of the design.
Frequently asked questions
What does an online sounding board give you?
An online sounding board gives you access to practical experience, insights and signals from the group you serve. That helps make policy, service or communication fit reality better.
How large is an online sounding board?
Usually between 8 and 250 participants, with larger groups splitting into smaller companies as they go. That makes the session large enough for a range of perspectives and small enough for a real conversation.
How often does a sounding board meet?
Anything from a one-off gathering to a standing meeting each month or quarter.
How do you make sure everyone gets a say?
With a clear structure for the conversation, active moderation and formats where everyone can contribute. We work at making sure everyone can be seen and heard, not only the people who take the floor naturally. In this kind of session that's essential.
Which software do you use?
We have experience with Zoom, Teams and Zoom Events, but we lean towards SpatialChat. The final choice depends on the group size, the interaction you want and the purpose of the gathering.
What does an online sounding board cost?
That depends on the group size, how often it meets and the support you want. So you get a proposal built around your case.
More answers?Fewer answers
When do you choose an online sounding board?
When you want to test regularly how policy, products or services are experienced by the people they're for. Or when you're looking for feedback on a new direction.
How are the results captured?
Every insight is captured digitally so that ideas, signals and recommendations don't get lost.
Does this work internationally?
Yes. Online sounding boards make it easy to involve participants from different regions or countries.
How long does a session take?
Most online sounding boards run between 60 and 120 minutes.
Related event formats
This might fit too — or even better.
Involving residents in policy, plans and decisions. In a way that actually works.
Running online resident participation
In-depth research into what people really think: online, efficient and well facilitated.
Running an online focus group
Deep conversations in small groups, even with a large group. Online.
Running an online World Café
Letting the group set the agenda: open, energetic and surprisingly productive.
Running an online Open Space
Next step
Online, but not as you know it.
Orientation
See what we do
From strategy day to online team building — see which event formats fit what you're after.
View all events →Interested
Feel the difference
20 minutes to see how a platform like SpatialChat does something Zoom and Teams don't.
Book a tour →Ready to go
Book a conversation — we'll think it through with you
No obligation. We look straight away at your situation, your group and what it needs.
Book a conversation →